Zekazam Zekazoom | Book for Kids | Arabic - العربية | Story Book | Teach Kids Arabic - العربية

Product Return Policy

Return this item for free within 30 days.

Store Policy

Returns Policy

AramediA offers a 30-Day Money Back Guarantee on Most Domestic Orders. If Defective and not completely satisfied with  any of the items you purchased, contact AramediA  to obtain a Return Merchandise Authorization Number (RMA),  please include the following:

1. Original Order, Invoice, or Receipt number (if possible)

2. Unopened Title being returned

3. Reason for return

4. Your name, daytime phone number, email, and contact information

5. Your e-mail address 

We will apply full refund of the original purchase price of the item; in some cases, and in International Orders,  Refunds Exclude shipping and insurance and may be charged a 15%-25% re-stocking Fee. Buyer is covered 100% against  any defects or damages and must accept an Exchange or Technical support to avoid returns and  inconvenience to all and re-stocking and shipping fees. If Support and Exchange are refused,  Restocking and shipping Fees would apply. Exchanges are Free of Charge, Domestically.  We do not refund International Shipping in some cases. Buyers Cooperation is all we ask!  

Shipping

Free standard shipping on ALL domestic standard orders!

Free Shipping is FREE when you keep the item, if the item is not defective, the recipient shall be assessed a fee, upon return, within Continental USA. International Shipments are not due any shipping refunds whatsoever.

We Ship All Around the Globe Via USPS, FedEx and UPS: AramediA is not responsible for any Customs Duties, Fees, VAT, or taxes imposed by your country and NOT related to Shipping and Handling paid at time of ordering. You are obliged to pay your country's taxes or fees paid by Courier, who may clear Customs and bill you for any incurred expenses. If the package is returned to us, for any reason, you are still responsible for the bidirectional shipping cost from/to us, and Restocking Fees.

Shipping Information: Please note that orders may or may not ship in the same day you place your order, Adverse Weather Conditions may cause a delay in delivery. When in doubt, overwhelmed by the on-line shopping, please call us, we work extended hours during all occasions, we are at +1-781-849-0021, we shall be happy to alleviate some of the confusion. Overnight and 2 Day Shipping Options are Now Available to ALL AramediA Customers,

Please, Track your packages at: www.fedex.com, www.ups.com, or www.usps.com ... (and other couriers). We ask you to be understanding, we do our BEST, and sometimes, FedEx, UPS, and USPS, may delay delivery or lose packages, AramediA will stand by the buyers, we assume responsibility NOT blame. We pledge to fully support you, in case of shipping problems. Communicate with us about any delay or problem, our efficiency and superior customer service will amaze you and makes us proud to enhance your shopping experience.

For Orders with shipping Destinations Outside of USA

We Ship All Around the Globe Via USPS, FedEx and UPS: AramediA is not responsible for any Customs Duties, Fees, VAT, or taxes imposed by your country and NOT related to Shipping and Handling paid at time of ordering. You are obliged to pay your country's taxes or fees paid by Courier, who may clear Customs and bill you for any incurred expenses. If the package is returned to us, for any reason, you are still responsible for the bidirectional shipping cost from/to us, and Restocking Fees.

AramediA is NOT responsible for any Customs Duties, Fees, VAT, or taxes imposed by your country. You are obliged to accept the package and pay your country's taxes or any fees paid by the courier, who may clear Customs, on your behalf, and bill you later, for any incurred expenses. If the package is returned to us, for any reason, you are still responsible for the bidirectional shipping cost (to you and back to us), and Restocking Fees 15% on most items (Microsoft 25% of purchase price). We rarely, if ever, and we never had to apply that! However, we reserve the right. We request that you review our Customer Service and Sales Policy for more information, not withstanding adjustments made to coincide with, or to be overridden by Amazon's policies and/or Shipping Couriers' policies. AramediA will back up stand behind the buyer in ALL instances to Guarantee the Buyer's Satisfaction and create a Positive Buying Experience. Please COMMUNICATE with AramediA, we are the problem solvers. 

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart.

Shipping Policies 

We "TRY" to process shipment within 24 to 48 Business Hours, or earlier. Courier may or may NOT leave package at doorsteps, or apartment management office, without authorization. FedEx, UPS, and USPS will follow normal delivery procedures, respectively. 

Free Shipping is FREE when you keep the item, if the item is not defective, the recipient shall be assessed a fee, upon return, within Continental USA. International Shipments are not due any shipping refunds whatsoever. 

In case of shipment loss or delay, a replacement will be shipped at our expense in lieu of lost or delayed package. All due credit will be issued upon recovery of insured items. If you are in a hurry and do not wish to wait for the claim process, ALL YOU HAVE TO DO IS CONTACT US REGARDING THE SHIPMENT OF THE SAME ITEM. WE ARE HERE TO WORK WITH YOU TO ENHANCE YOUR SHOPPING EXPERIENCE.

Depending on your purchase value and location, AramediA may ship via either, a courier or the Post Office who guarantee delivery. We offer the following shipping methods, for your convenience: Standard, Expedited, Second Day , and Next Day Shipping Options, via USPS, FedEx, and UPS. Insurance is included in the total cost of purchase.

Destinations outside of USA may require recipient to pay additional Fees, Customs Duties, Taxes, VAT, or Clearing Courier's Handling Charges. Courier may bill buyer directly, it is required that buyers pay this charge which is NOT covered in our Shipping fee already paid to Amazon while placing the order.

FedEx, USPS, and UPS provide fast delivery options, guarantee and insurance, not withstanding your country's Customs delays. FedEx, UPS, and USPS are reliable in delivery, tracking, and loss claims. We help file claims with them on your behalf. We make sure that buyer is not subjected to hassles and delays, however, buyer is responsible for Customs Duties and clearing fees at your respective Country, outside of the USA.

APO/FPO addresses: United States Postal Service (USPS) Mail is not as track-able, you are responsible for the merchandise tracking, after USPS delivers to APO/FPO, or when the APO/FPO system takes over from USPS. Shipping Price Does NOT include the final destination's or a foreign country's Customs Duties, Taxes, VAT and such Fees, which may be due upon receipt or delivery.

USPS First Class and Priority Mail may NOT provide Detailed Shipment TRACKING or shipping information like a Courier, however USPS is very dependable. All USPS First Class and Priority Mail shipment claims will be handled by AramediA, on your behalf, and we will take care of your order upon your communications with us in a timely manner. Please, CONTACT us immediately, if you feel that there is a delay, or if the package was damaged in transit. We are here to help, especially, APO/FPO orders.